Chennai Customer Care Contact Details
Vodafone
Customer care: +91 98840 98840
vodafonecare.chn@vodafone.com
Standard Chartered Bank
Cards Helpline: 2811 1111
Other Cities
Citi Bank:
Phone Numbers:
Credit Card: 2852 2484
Suvidha: 2852 2484
Citibanking: 2852 2484
CitiBusiness: 2858 4653
Email-Id: indiaservice@citicorp.com
For Other Cities
ICICI Bank:
Phone Number: 4208 8000
For Other Cities
Deutsche Bank:
Phone Number: 6601 6601
Email-Id: customer.care@db.com
SBI Credit Cards:
Vodafone
Customer care: +91 98840 98840
vodafonecare.chn@vodafone.com
Standard Chartered Bank
Cards Helpline: 2811 1111
Other Cities
Citi Bank:
Phone Numbers:
Credit Card: 2852 2484
Suvidha: 2852 2484
Citibanking: 2852 2484
CitiBusiness: 2858 4653
Email-Id: indiaservice@citicorp.com
For Other Cities
ICICI Bank:
Phone Number: 4208 8000
For Other Cities
Deutsche Bank:
Phone Number: 6601 6601
Email-Id: customer.care@db.com
SBI Credit Cards:
UTI Bank:
Phone Number: 2812 3888
Email-Id: ibrm@utibank.co.in
IDBI Bank:
Phone Number: 2829 5550
HSBC:
Phone Number: 2526 9595
HDFC Bank:
Phone Numbers:
Credit Card: 6600 4332 Other Cities
Phone Banking: 6600 3333 Other Cities
Airtel:
Phone Number: 121 from your Airtel phone.
If you are calling from a landline, call: Postpaid:98400 12345, Prepaid:9840198401
Airtel Broadband:
Phone Number: 4211 2345
Email-Id: care.tamilnadu@airtel-broadband.com
Aircel:
Postpaid Subscribers
Customer Care Centre : 98410 12345 Fax : 91 - 44 - 2849 5506
Prepaid Subscribers
Customer Care Centre : 98410 56789
BSNL-Chennai Telephones
CellOne:
Postpaid Subscribers
Customer Care Centre : 98410 12345 Fax : 91 - 44 - 2849 5506
Prepaid Subscribers
Customer Care Centre : 98410 56789
BSNL-Chennai Telephones
BHARAT SANCHAR NIGAM LIMITED
(A Government of India
Enterprise)
CHENNAI TELEPHONES
OFFICE OF THE CHIEF GENERAL MANAGER , CHENNAI
TELEPHONES 78, PURASAWAKKAM HIGH ROAD, CHENNAI - 600 010.
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CONSUMER GRIEVANCES REDRESSAL
MECHANISM IN BSNL, CHENNAI TELEPHONES.
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BSNL Chennai Telephones has implemented a three tier
consumer grievance redressal mechanism comprising of call centres for various
services, nodal officers and appellate authority at area and circle levels.
This system is in conformance with and compliant to Telecom Consumers
Protection and Regulation of Grievances Regulation 2007(3 of 2007). As a
first step, the consumer may contact our Call Center on tollfree Help line
numbers given below. In case, the consumer is not satisfied with the
redressal of the grievance or complaint not attended within the time limit at
call center level he may approach the concerned Nodal Officer. If the
consumer is not satisfied with the redressal of the grievance by the nodal
officer or not redressed within the time limit, such consumer may, in writing
make an appeal to the appellate authority in the prescribed format.
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Helpline(Tollfree Numbers)
Landline-198/1500;Broadband-1504;Mobile-1503;Leased Line-12676
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Jurisdiction
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Details of odal Officers
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Details of Appellate Authority
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ame and Address
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Contact umbers
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Email-id
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Mobile Services
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M.Sreedhar Addl.DGM(B&CCS)
238/164, RKN Tele Exch R K Mutt Rd Ch 28
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2462 0125(O) 2462 0234(F)
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pg_chngsm @bsnl.co.in
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S.Leelashankari
GM (WO) CM
24955629(O) 24959810(F) gmmobile_chennai@ bsnl.co.in 238/164,R K Mutt Rd Ch
28
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Broadband(Service related)
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V.Venkatesan
DGM (BBS)
20, Haddows Road Tele
Exch, Haddows Road, Ch 6.
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2820 3456(O) 2820 4747(F)
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pg_chnbb @bsnl.co.in
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N. MohanGM(S&M)CFA
28232233(O)
28213399(F) gmbb_chennai@ bsnl.co.in
20 Haddows Road Ch -6
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Telephone Revenue (Landline
& Broadband billing related)
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P.Krishnamurthy
DGM (TR &
COMP)
6th Flr Anna Rd Tele Exch 10 Dams Road Ch- 2
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2859 4849(O) 2851 1302(F)
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pg_chntr @bsnl.co.in
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K.K.Vel Sr.GM(TR) 28419393(O) 28517575(F)
ifa_chennai@ bsnl.co.in
6th Flr,10 Dams Rd Ch- 2
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Circle Level
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U.Saraswathi
AGM(PG)
78,
Purasawakkam. High Road Ch - 10
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2641 1300(O) 2641 1685(F)
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pg_chennai @bsnl.co.in
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S.Venkatesan
Addl.GM(BP/MIS/CSC) 26403355(O)
26400202(F) dgmbpchtd@ bsnl.co.in
78, P.H. Road Ch - 10
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Landline(service related)
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Area
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os. starting with
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Details of Nodal Officers
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Appellate Authority
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CENTRAL
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2811,2813-2815, 2817,
2819-2825,2828, 2829, 2831, 2833-2836, 2841,
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K.Pakkiaraj DGM ( WO-C )
146 Greams Road Ch 6
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2829 0756(O) 2829 3595(F)
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pg_chnce @bsnl.co.in
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N.Poonghuzhali
Sr.GM(NWO)Central 28526768(O)
28552981(F) gmcentral_chennai@ bsnl.co.in
10 Dams Road Ch- 2
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SOUTH EAST
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2431-2436, 2466,2467,2498,2499
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K.M.Rajkumar DGM ( WO-SE)
808, G R Complex, Anna Salai Ch 35
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2434 4641(O) 2434 4260 (F)
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pg_chnse @bsnl.co.in
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ADYAR
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2440-2454, 2458, 2461- 2464,
2490-2496
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DGM (WO-ADY )
42, Adyar Tele Exch Dr
Muthulakshmi Salai Adyar Ch 20
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2446 8777(O) 2446 8000(F)
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pg_chnady @bsnl.co.in
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NORTH EAST
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2520-2529, 2533-2536, 2538,
2539, 2561, 2567
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K.R.Sundararaman DGM ( WO-E)
39, Wavoo Mansion, Rajaji Salai Ch 1
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2521 3333(O) 2522 3837(F)
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pg_chnne @bsnl.co.in
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C.Periasamy GM(NWO)North 25394757(O) 25393366(F) gmnorth_chennai@
bsnl.co.in
FBR Exch new bldg, NSC Bose Road, Ch - 1.
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KALMANDAPAM
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2572-2575,2590-2599, 2792-2798
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Ganesan K DGM(WO-KAL )
21 GA Road Ch 21
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2597 6789(O) 2596 5252(F)
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pg_chnkal @bsnl.co.in
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NORTH WEST
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2532,2641-2648,2660- 2665,
2667-2669,2674, 2537, 2550-2559, 2565, 2631-2633,26418, 26419, 2659, 2670-73
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S.Pugazhendhi
DGM ( WO-W )
52
EVK Sampath Salai Ch 7
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2661 8888(O) 2661 8333(F)
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pg_chnnw @bsnl.co.in
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ANNA NAGAR
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2615-2622, 2626-2628
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M.Muralikrishna
DGM ( WO-P
)
E5 IIIrd Avenue Anna Nagar East, Ch 102
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2628 3333(O) 2621 1516(F)
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pg_chnnp @bsnl.co.in
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AMBATTUR
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2623-2625, 2627, 2629,2630,
2634-2639, 2649-2658, 2680-2688
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S.Haridoss
DGM (WO-AMB )
Ambattur Tele Exch CTH Road,Ch 98
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2625 3355(O) 2624 8877(F)
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pg_chnamb @bsnl.co.in
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ST. THOMAS MOUNT
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2220,2224,2225,2230- 2235,
2242-2247, 2249,2250, 2252- 2260,2267,2268
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D.Thilagavathy DGM ( WO-SW )
40E CIPET Rd ,
TVK Ind Estate Ch 32
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2250 1444(O) 2250 1454(F)
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pg_chnsw @bsnl.co.in
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V.Jagadeesan Sr.GM(NWO)South 22501122(O) 22501777(F)
gmsouth_chennai@ bsnl.co.in
40E CIPET Rd TVK Ind Estate Ch 32
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CHROMPET
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2221,2223,2226-2229, 2238-2241,
2248, 2251, 2261-2266, 2274-2279
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T.Manavalan
DGM ( WO-CHR) 79
GST Road Ch 47
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2238 7555(O) 2238 7575(F)
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pg_chnchr @bsnl.co.in
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CHENGALPATTU
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2700,2742-2750,2752- 2756
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Girija Raman
DGM ( WO-CPT )
No.79. G.S.T.Road, Ch 47.
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2251 1800(O) 2251 1818(F)
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pg_chncpt @bsnl.co.in
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K K NAGAR
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2370,2371,2381,2382,2
386,2470,2471, 2474, 2476, 2478, 2482, 2485, 2486, 2489
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S.R.Hariharan DGM ( WO-KK )
KKN Tele Exch,
99 J N Road Ch 78.
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2489 5657(O) 2489 1224(F)
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pg_chnkkn @bsnl.co.in
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S.Mani GM(NWO)West
23746666(O)
23746644(F) gmwest_chennai@ bsnl.co.in
1 Ganga Nagar KOD
Exch Bldg
Ch 24.
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KODAMBAKKAM
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2361-2366,2372-2379, 2472,2473,
2475, 2477, 2479-2481,2484, 2487, 2488
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C.K.Baskaran
DGM ( WO-W)
1
Ganga Nagar
KOD Exchange Ch 24.
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2481 9000(O) 2473 5000(F)
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pg_chnkod @bsnl.co.in
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KANCHIPURAM & THIRUVALLUR
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2715, 2716, 2722, 2723,
2725-2727, 2760, 2762- 66, 2768 ,2769, 2782, 2784, 2786-2788
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DGM (WO-KCM & TVR )
New Tele Exge 4A, Vanigar St,
Kancheepuram 2
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2726 0000(O) 2723 4000(F)
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pg_chnkcm @bsnl.co.in
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CellOne:
| Location | Address | Phone Numbers |
| Adyar | Adyar Telephone Exchange,42 Dr Muthu Lakshmi Salai,Chennai - 600 020. | 24467923 24469890 |
| Ambattur | Ambattur Telephone Exchange, 241, MTH Road, Chennai 600098 | 26243900 26254848 |
| Anna Nagar | Anna Nagar Telephone Exchange, 105(Old E-6) 3rd Avenue, Anna Nagar East,Chennai-600102 | 26190300 26190555 26190808 |
| Anna Road | Anna Road Telephone Exchange,10 Dams Road, Chennai-600002 | 28411314 28414232 28411101 |
| Chengalpattu | Guntur Telephone Office, New Telephone Exchange, Guntur, Chengalpattu-603001 | 27429500 27429200 |
| Chromepet | Chromepet Telephone Exchange, 79, GST Road, Chennai 600044 | 22385657 22410100 |
| Flower Bazaar /Broadway | Flower Bazaar Telephone Exchange,NSC Bose Road, Chennai 600001 | 25396633 25397171 |
| Greams Road | BSNL Teleshoppe,16-A,Greams Road, Chennai 600006 | 28294244 28294488 |
| K.K. Nagar | KK Nagar Telephone Exchange, 99 Jawaharlal Nehru Road,KK Nagar, Chennai 600078 | 23710033 23710066 |
| Kaladipet | Kaladipet Telephone Exchange,85, T.H. Road, Chennai 600019 | 25995252 25992323 |
| Kellys | Kellys Telephone Exchange,22 kellys Road, Chennai 600010 | 26442552 26452444 26420404 |
| Kodambakkam | Area office West Zone,No.36, Station Border Road,Near Kodambakkam Railway Station, Chennai 600024 | 24732090 24732090 |
| Madhavaram | Madhavaram Telephone Exchange,1, E.B. Road, Sembium,Chennai-60011 | 25583030 26720100 |
| Nandanam | Area Office,South East Zone,Old 407/408 New 808, Anna Salai, Nandanam, Chennai 600035 | 24314001 24314002 24314003 |
| Nanganallur | B3 Lakshmi Nagar, 1st main Road,Nanganallur, Chenna-600061 | 22240000 |
| Padi | Padi Telephone Exchange,96, Moorthy Nagar Main Road,Padi, Chennai-600050 | 26546000 |
| Porur | Porur Telephone Exchange,78 Arcot Road, Chennai 600116 | 23860708 23862099 |
| R.K. Nagar | R.K.Nagar Telephone Exchange,238/164, R.K.Mutt Road, Chennai 600028 | 24621121 24934545 |
| Vadapalani | Rahat Plaza, Near Kamala Theatre,Opp. Vadapalani Bus Stand | 24804499 |
8 comments:
BSNL Customer care people are
without taking phone calls. when tried to contact to address a complaint. What a hell....
I kept trying more than 30 mts...no whores picking the phone...usless monks...
BSNL Customer care people are fucking
at chrmoepet branch without taking phone calls. when tried to contact to address a complaint. What a hell....
I kept trying more than 30 mts...no whores picking the phone...usless monks...I tried all the numbers provided....they are paid by the govt
wastefully.
this s a useful blog
nice try..got airtel complaint no from this blog.
Hey, nice site you have here! Keep up the excellent work!
Call Center in Chennai
hi,this is excellent information..we provide by very easy learning good information.
Packers and Movers Anna Nagar East & West Chennai
BSNL,chennai,is the most corrupted one and the concerned dept.for sale of modem is selling the routers for Rs.2,200/-
instead of the advertised price of Rs.1,500/-. Only Rs.1,500/- goes to the Govt.a/c and the remaining to the staff's
pockets.What is this? Moreover,BSNL is charging Rs.110/- p.m for the rented modem instead of Rs.40/-. They have
earned more than Rs.6,500/- in 6 years as a revenue from the modem rented to me.This is atrocious and the higher
authorities do not bother about the customers'care.All the customer carecentres are for name sake. BSNL is looting the
customers.All representations even to the concerned Tele.com.minister,go futile.The worst public undertaking BSNL
should be revamped to check any malpractice and corruption.Will the Govt.do?
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Packers and Movers Flower Bazar
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