Chennai Customer Care Contact Details



Vodafone
Customer care: +91 98840 98840
vodafonecare.chn@vodafone.com

Standard Chartered Bank
Cards Helpline: 2811 1111
Other Cities


Citi Bank:

Phone Numbers:
Credit Card: 2852 2484
Suvidha: 2852 2484
Citibanking: 2852 2484
CitiBusiness: 2858 4653

Email-Id: indiaservice@citicorp.com
For Other Cities


ICICI Bank:
Phone Number: 4208 8000
For Other Cities


Deutsche Bank:
Phone Number: 6601 6601
Email-Id: customer.care@db.com



SBI Credit Cards:
Phone Number: 3902 0202
Email-Id: feedback.gesbi@ge.com


ABN-AMRO:
Phone Number: 2821 5151


UTI Bank:
Phone Number: 2812 3888


IDBI Bank:
Phone Number: 2829 5550


HSBC:
Phone Number: 2526 9595


HDFC Bank:
Phone Numbers:
Credit Card: 6600 4332 Other Cities
Phone Banking: 6600 3333 Other Cities


Airtel:
Phone Number: 121 from your Airtel phone.
If you are calling from a landline, call: Postpaid:98400 12345, Prepaid:9840198401


Airtel Broadband:
Phone Number: 4211 2345


Aircel:
Postpaid Subscribers
Customer Care Centre : 98410 12345 Fax : 91 - 44 - 2849 5506
Prepaid Subscribers
Customer Care Centre : 98410 56789

BSNL-Chennai Telephones



BHARAT SANCHAR NIGAM LIMITED
(A Government of India Enterprise)
CHENNAI TELEPHONES
OFFICE OF THE CHIEF GENERAL MANAGER , CHENNAI TELEPHONES 78, PURASAWAKKAM HIGH ROAD, CHENNAI - 600 010.

CONSUMER GRIEVANCES REDRESSAL MECHANISM IN BSNL, CHENNAI TELEPHONES.

BSNL Chennai Telephones has implemented a three tier consumer grievance redressal mechanism comprising of call centres for various services, nodal officers and appellate authority at area and circle levels. This system is in conformance with and compliant to Telecom Consumers Protection and Regulation of Grievances Regulation 2007(3 of 2007). As a first step, the consumer may contact our Call Center on tollfree Help line numbers given below. In case, the consumer is not satisfied with the redressal of the grievance or complaint not attended within the time limit at call center level he may approach the concerned Nodal Officer. If the consumer is not satisfied with the redressal of the grievance by the nodal officer or not redressed within the time limit, such consumer may, in writing make an appeal to the appellate authority in the prescribed format.

Helpline(Tollfree Numbers) Landline-198/1500;Broadband-1504;Mobile-1503;Leased Line-12676

Jurisdiction
Details of ��odal Officers

Details of Appellate Authority
��ame and Address
Contact ��umbers
Email-id
Mobile Services
M.Sreedhar Addl.DGM(B&CCS) 238/164, RKN Tele Exch R K Mutt Rd Ch 28
2462 0125(O) 2462 0234(F)
pg_chngsm @bsnl.co.in
S.Leelashankari
GM (��WO) CM 24955629(O) 24959810(F) gmmobile_chennai@ bsnl.co.in 238/164,R K Mutt Rd Ch 28
Broadband(Service related)
V.Venkatesan
DGM (BBS)
20, Haddows Road Tele Exch, Haddows Road, Ch 6.
2820 3456(O) 2820 4747(F)
pg_chnbb @bsnl.co.in
N. MohanGM(S&M)CFA
28232233(O)
28213399(F) gmbb_chennai@ bsnl.co.in
20 Haddows Road Ch -6
Telephone Revenue (Landline & Broadband billing related)
P.Krishnamurthy
DGM (TR & COMP)
6th Flr Anna Rd Tele Exch 10 Dams Road Ch- 2
2859 4849(O) 2851 1302(F)
pg_chntr @bsnl.co.in
K.K.Vel Sr.GM(TR) 28419393(O) 28517575(F) ifa_chennai@ bsnl.co.in
6th Flr,10 Dams Rd Ch- 2
Circle Level
U.Saraswathi
AGM(PG)
78, Purasawakkam. High Road Ch - 10
2641 1300(O) 2641 1685(F)
pg_chennai @bsnl.co.in
S.Venkatesan Addl.GM(BP/MIS/CSC) 26403355(O) 26400202(F) dgmbpchtd@ bsnl.co.in
78, P.H. Road Ch - 10























Landline(service related)


Area
��os. starting with
Details of Nodal Officers
Appellate Authority
CENTRAL
2811,2813-2815, 2817, 2819-2825,2828, 2829, 2831, 2833-2836, 2841,
K.Pakkiaraj DGM ( ��WO-C )
146 Greams Road Ch 6
2829 0756(O) 2829 3595(F)
pg_chnce @bsnl.co.in
N.Poonghuzhali Sr.GM(NWO)Central 28526768(O) 28552981(F) gmcentral_chennai@ bsnl.co.in
10 Dams Road Ch- 2
SOUTH EAST
2431-2436, 2466,2467,2498,2499
K.M.Rajkumar DGM ( ��WO-SE) 808, G R Complex, Anna Salai Ch 35
2434 4641(O) 2434 4260 (F)
pg_chnse @bsnl.co.in
ADYAR
2440-2454, 2458, 2461- 2464, 2490-2496
DGM (��WO-ADY )
42, Adyar Tele Exch Dr Muthulakshmi Salai Adyar Ch 20
2446 8777(O) 2446 8000(F)
pg_chnady @bsnl.co.in
NORTH EAST
2520-2529, 2533-2536, 2538, 2539, 2561, 2567
K.R.Sundararaman DGM ( ��WO-��E) 39, Wavoo Mansion, Rajaji Salai Ch 1
2521 3333(O) 2522 3837(F)
pg_chnne @bsnl.co.in
C.Periasamy GM(NWO)North 25394757(O) 25393366(F) gmnorth_chennai@ bsnl.co.in
FBR Exch new bldg, NSC Bose Road, Ch - 1.
KALMANDAPAM
2572-2575,2590-2599, 2792-2798
Ganesan K DGM(��WO-KAL )
21 GA Road Ch 21
2597 6789(O) 2596 5252(F)
pg_chnkal @bsnl.co.in
NORTH WEST
2532,2641-2648,2660- 2665, 2667-2669,2674, 2537, 2550-2559, 2565, 2631-2633,26418, 26419, 2659, 2670-73
S.Pugazhendhi
DGM ( ��WO-��W )
52 EVK Sampath Salai Ch 7
2661 8888(O) 2661 8333(F)
pg_chnnw @bsnl.co.in
ANNA NAGAR
2615-2622, 2626-2628
M.Muralikrishna
DGM ( ��WO-��P )
E5 IIIrd Avenue Anna Nagar East, Ch 102
2628 3333(O) 2621 1516(F)
pg_chnnp @bsnl.co.in
AMBATTUR
2623-2625, 2627, 2629,2630, 2634-2639, 2649-2658, 2680-2688
S.Haridoss
DGM (��WO-AMB ) Ambattur Tele Exch CTH Road,Ch 98
2625 3355(O) 2624 8877(F)
pg_chnamb @bsnl.co.in
ST. THOMAS MOUNT
2220,2224,2225,2230- 2235, 2242-2247, 2249,2250, 2252- 2260,2267,2268
D.Thilagavathy DGM ( ��WO-SW ) 40E CIPET Rd ,
TVK Ind Estate Ch 32
2250 1444(O) 2250 1454(F)
pg_chnsw @bsnl.co.in
V.Jagadeesan Sr.GM(NWO)South 22501122(O) 22501777(F) gmsouth_chennai@ bsnl.co.in
40E CIPET Rd TVK Ind Estate Ch 32
CHROMPET
2221,2223,2226-2229, 2238-2241, 2248, 2251, 2261-2266, 2274-2279
T.Manavalan
DGM ( ��WO-CHR) 79 GST Road Ch 47
2238 7555(O) 2238 7575(F)
pg_chnchr @bsnl.co.in
CHENGALPATTU
2700,2742-2750,2752- 2756
Girija Raman
DGM ( ��WO-CPT ) No.79. G.S.T.Road, Ch 47.
2251 1800(O) 2251 1818(F)
pg_chncpt @bsnl.co.in
K K NAGAR
2370,2371,2381,2382,2 386,2470,2471, 2474, 2476, 2478, 2482, 2485, 2486, 2489
S.R.Hariharan DGM ( ��WO-KK�� ) KKN Tele Exch,
99 J N Road Ch 78.
2489 5657(O) 2489 1224(F)
pg_chnkkn @bsnl.co.in
S.Mani GM(NWO)West
23746666(O)
23746644(F) gmwest_chennai@ bsnl.co.in
1 Ganga Nagar KOD Exch Bldg
Ch 24.
KODAMBAKKAM
2361-2366,2372-2379, 2472,2473, 2475, 2477, 2479-2481,2484, 2487, 2488
C.K.Baskaran
DGM ( ��WO-W)
1 Ganga Nagar
KOD Exchange Ch 24.
2481 9000(O) 2473 5000(F)
pg_chnkod @bsnl.co.in
KANCHIPURAM & THIRUVALLUR
2715, 2716, 2722, 2723, 2725-2727, 2760, 2762- 66, 2768 ,2769, 2782, 2784, 2786-2788
DGM (��WO-KCM & TVR )
New Tele Exge 4A, Vanigar St, Kancheepuram 2
2726 0000(O) 2723 4000(F)
pg_chnkcm @bsnl.co.in













CellOne:


Location Address Phone Numbers
Adyar Adyar Telephone Exchange,42 Dr Muthu Lakshmi Salai,Chennai - 600 020. 24467923
24469890
Ambattur Ambattur Telephone Exchange, 241, MTH Road, Chennai 600098 26243900
26254848
Anna Nagar Anna Nagar Telephone Exchange, 105(Old E-6) 3rd Avenue, Anna Nagar East,Chennai-600102 26190300
26190555
26190808
Anna Road Anna Road Telephone Exchange,10 Dams Road, Chennai-600002 28411314
28414232
28411101
Chengalpattu Guntur Telephone Office, New Telephone Exchange, Guntur, Chengalpattu-603001 27429500
27429200
Chromepet Chromepet Telephone Exchange, 79, GST Road, Chennai 600044 22385657
22410100
Flower Bazaar /Broadway Flower Bazaar Telephone Exchange,NSC Bose Road, Chennai 600001 25396633
25397171
Greams Road BSNL Teleshoppe,16-A,Greams Road, Chennai 600006 28294244
28294488
K.K. Nagar KK Nagar Telephone Exchange, 99 Jawaharlal Nehru Road,KK Nagar, Chennai 600078 23710033
23710066
Kaladipet Kaladipet Telephone Exchange,85, T.H. Road, Chennai 600019 25995252
25992323
Kellys Kellys Telephone Exchange,22 kellys Road, Chennai 600010 26442552
26452444
26420404
Kodambakkam Area office West Zone,No.36, Station Border Road,Near Kodambakkam Railway Station, Chennai 600024 24732090
24732090
Madhavaram Madhavaram Telephone Exchange,1, E.B. Road, Sembium,Chennai-60011 25583030
26720100
Nandanam Area Office,South East Zone,Old 407/408 New 808, Anna Salai, Nandanam, Chennai 600035 24314001
24314002
24314003
Nanganallur B3 Lakshmi Nagar, 1st main Road,Nanganallur, Chenna-600061 22240000
Padi Padi Telephone Exchange,96, Moorthy Nagar Main Road,Padi, Chennai-600050 26546000
Porur Porur Telephone Exchange,78 Arcot Road, Chennai 600116 23860708
23862099
R.K. Nagar R.K.Nagar Telephone Exchange,238/164, R.K.Mutt Road, Chennai 600028 24621121
24934545
Vadapalani Rahat Plaza, Near Kamala Theatre,Opp. Vadapalani Bus Stand 24804499

4 comments:

Sundar said...

BSNL Customer care people are

without taking phone calls. when tried to contact to address a complaint. What a hell....
I kept trying more than 30 mts...no whores picking the phone...usless monks...

Sundar said...

BSNL Customer care people are fucking
at chrmoepet branch without taking phone calls. when tried to contact to address a complaint. What a hell....
I kept trying more than 30 mts...no whores picking the phone...usless monks...I tried all the numbers provided....they are paid by the govt
wastefully.

Dhivana said...

this s a useful blog
nice try..got airtel complaint no from this blog.

sorna said...

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Call Center in Chennai